I could not login, and looking back, how should this have worked? Choose DiskUtility from the Utilities menu, click the FirstAid tab in the latest Sierra it will check and repair disk permissions. Then press it agin to start up in the Recovery OS. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. Does it happen to anyone on different hardware configuration? How to Fix Keyboard Backlight not Working on Mac/Windows If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/275208#275208. 1. On 22 Jul 2015 at 00:03, Maggie said: WOW!! The problem goes away when I disconnected an external USB hard drive (Sabrent enclosure) and returns when I reconnect the drive. If the keyboard stops working on your Mac, any number of issues could be at fault. If you're having a problem entering your password, press andOS. I setup a user account during the installation. Basically, get the code for AptioInputFix.efi from the git distro at. The guide is. When you open Device Manager, your USB devices appear under the Unknown Devices branch. Case 1: Keyboard and Mouse both working on Lock Screen If you have the keyboard and trackpad both working on the lock screen, you can directly launch a terminal session by pressing Ctrl + … Try the ease of access button on the login screen. I had this problem of keyboard not working after I enabled Filevault on my Clover Hackintosh startup disk. I'm very glad I found the question, answers and comments here but t's frustrating to have to get a keyboard just to address this. If your keyboard is not working/being detected while booting up your Windows 10 computer, this tutorial is for you. I'll get a black screen for 10 seconds, then up comes the logo, it never acknowledges any key press to start in safe mode or reset NVRAM. Update 5 - Fresh reinstall - it works for now. After that I did one or two restarts, which worked normally. I have two accounts on this MacBook (early 2015 13" retina), so I see two icons for these accounts, with the names under it. In recovery mode, the mouse and keyboard work OK. After several tries, I could select my account using the tab key. I'm running Sierra, got everything working, and then enabled filevault without thinking to make sure it wouldn't cause problems. How would SSH or any other service work at this moment? Several hours later I tried again. See the Make sure your wireless mouse, keyboard or trackpad is turned on section of this article. On restart, it failed to boot - the bar progresses for a while and then eventually I just get an X. Fresh reinstall; user account can be kept as is, inclusing user library. I did another boot, and then I see the startup screen with the two accounts. The cursor can not be controlled. Connect a USB mouse or keyboard during login. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/265218#265218. That will disable any extra kexts etc and clear/rebuild some stuff so might help, if it's a software issue. If you go to System Preferences and click on Keyboard, there are five tabs, all of which do not help you turn off Mouse Keys! I kept the user system library, copying it with the rest of the user account. Once the normal desktop is up, it can be disconnected. /EFI/CLOVER/drivers64UEFI. When I try and updatz I can unlock the disks, so the password is OK. Right before this problem I had Aperture open, with a problematic library. Windows 10 (Blutooth works on IOS X) I don't find LPSS UART in device manager. Anyway, it turned out that disabling Filevault solved the problem. It's not that hard to get out of the bind if you have a working mac to which you can attach your newly encrypted disk. I had this problem of keyboard not working after I enabled Filevault on my Clover Hackintosh startup disk. Connect a USB keyboard to the Mac (or use the built-in keyboard on a MacBook laptop) Hit Command+Spacebar to bring up Spotlight, then type in “Bluetooth File Exchange” and hit the Return key This launches the Bluetooth File Exchange app, which will immediately recognize that Bluetooth is turned off, simply hit the “Return” key again to choose the “Turn Bluetooth On” button Disconnecting it solved the problem for the moment. A recent glitch we noticed with certain Mac computer owners running macOS Sierra was the complaint that mac recovery mode not working. So far I've seen three "solutions" to this problem. Then I can restart, login, and at that moment the disk still has to be decrypted, so that is not the problem. This has happened a third time. Each time it happens after some time. To prove it's not hardware, try Safe Mode or get to the BIOS. I had a kind of similar problem years ago (hear me out) with like OS X 10.10 when FileVault 2 was new. You mean that all works normal when using an external mouse? Fix: Windows 10 Keyboard not Working at Login If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. The mouse and keyboard are not wireless. So did you encrypt the disk again afterwards? Now, when in the login screen after a Ive tried After your comment I enabled SSH login, to be sure it worked. As per Kirkatronics: Tell the user to check Numlock, Scrolllock, and Capslock. I can press one key, wait until I see that one character is entered (one bullet), then press another key. Stop posting guesses as answers. I tried following lots of links on how to make it … So while this means the problem is solved, I've had this situation twice now. 2. I just killed it, and noticed the laptop was very hot at the top of the keyboard, where the function keys are. This time it lasted too long, and I decided to try disabling Filevault, after which I could login immediately. Make sure that the keyboard language that you use is listed on the left side. That was the time I decided to do a restart, after which this problem appeared. The system is encrypted with Filevault. Only Intel Serial IO UART host controller A 328 and A329. To start, shut down your Mac. I've had this problem once before, about six weeks ago. Hello, My family owns an iMac which I use on some occasions. Also verify Fnlock isn't on (not all laptops have these, not sure if macs even use function keys). Everything worked good until I logged out. You are using an out of date browser. Then I can press enter, and I get the password field. That will disable any extra kexts etc and clear/rebuild some stuff so might help, if it's a software issue. Once rebooted, close the lid to put your MacBook to sleep and leave it for 2-3 minutes. You didn't solve the problem, but gave me a good suggestion and the points are lost otherwise. It seems like it's an issue between Filevault and USB. Some users may experience issues with their keyboards not working as expected--possibly due to the Mouse Keys function being enabled on their Mac. After connecting and charging to a full 100% I could start up again. I know the password, and I know that's not the problem. So you can login normally, then proceed to work without issues? Knowing that disabling filevault is quite easy, I find it worth trying. Power adapter was not attached. Also by cleaning the NVRAM the next boot will be OK. Judging from forum responses this is a known issue by Apple but no software update or hardware replacement program has been announced to my knowledge. I have this issue for the 3rd time. I saw this problem today on El Capitan. Now it works without a problem. I started having this USB keyboard not working problem with my iMac and I found that plugging the USB keyboard into an inexpensive USB hub fixes the problem for me. In case you are not able to (or facing difficulty) go pass the login screen, just plug in an external mouse and a keyboard. Thanks mmilenko, this helped me - although the process wasn't quite as straight forward as the macbuild.tool has quite a lot of dependencies which need to be installed (it'll tell you what's required when the script runs... for me at least, the 'automatically install' option didn't work for nasm - had to manually install (I naively used this, there are probably better options: This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Jun 21, 2012 I just received a 13inch MBP i7. Anyways, to diagnose this properly you need to enable SSH and screen sharing and log in remotely when it happens. Bluetooth is on Anyways, to diagnose this properly you need to enable SSH and screen sharing and log in remotely when it happens. I did press the. I have my Aperture photos on an external disk, which disconnected improperly because the cable disconnected. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because … Read further to get a resolution to this issue. You can type the password easily and then proceed. Select the ”Show Input menu in menu bar” checkbox. If you’re locked out of your macbook and you’re stuck at the login screen without any bluetooth and your keyboard doesn’t work at all, you can quick-press the turn-on … My keyboard on my Mac will not work so I can't log in - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. Plugging in an external keyboard did not work! (Update: Aperture seems not related, as this problem has occured another time wihtout using Aperture.). I've tried many restarts. Here are some solutions that can help you get rid of this issue. Near the touchpad temperature is normal. One commenter said this only happened when an external drive was connected. Back then I couldn't start for one day, and then suddenly it worked. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/297825#297825. I press the power button to kill the machine. I just had this problem. It seems like this is a bug that involves both USB and Filevault. I have this problem with an Apple magic mouse (bluetooth) and a generic-ish USB keyboard connected to a 12/24 core "cheesegrater" mac pro under 10.12.6: Reboot after ten days or so, then there's no mouse pointer, no keyboard. I don't want that. After connecting it, the problem reappeared. You can try them one by one to find the effective one. MacBook Pro :: Keyboard In Login Screen Not Working? This works in most cases, where the issue is originated due to a system corruption. Some comments suggest connecting a USB keyboard or mouse at login, which can be disconnected right after being logged in. I haven't done anything to fix this, apart from leaving the machine of power for several hours. I just had this problem. Yeah, the mouse won't work that perfectly (will lag, a lot) but the keyboard does. The touchpad is unresponsive (no movement at all), the keyboard doesn't work. I woke up my computer the other day finding the keyboard and trackpad not working. Thanks for the feedback! You can disconnect after login. Check top, have a look in syslog, and see how the maschine responds to input coming over VNC... @tolgraven, you can make your comment an answer. What I actually do whenever this happens is to plug the magic keyboard into the mac as if recharging - and it works straight away. See Password incorrect after enabling FileVault. Your keyboard may not be working because your operating system is not up to date. 2021 Stack Exchange, Inc. user contributions under cc by-sa. When this happened I tried another boot, which showed a black screen with only the Apple logo on it, for 10 or 20 minutes. I had the exact same issue. MacBook startup problems - mouse and keyboard not working at login / stuck on apple logo, Password incorrect after enabling FileVault, Base Qi SD-card inserted, which is always connected, All disk, including OS disk, are encrypted using FileVault. https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/295898#295898. I tried a restart, after which the Mac started into recovery mode. So I just updated to 16.10 (just got 16.04 a few weeks ago, still new to Linux). Yesterday I shut down the Mac. This tip might also work for the keyboard so if your keys aren’t working give it a try. I don't remember what I did to get it working. When the restore system boots, I can type and the mouse works. Resetting the NVRAM (⌘⌥PR at boot) worked, though. JavaScript is disabled. Since then I've had some restarts. Sometimes nothing happens, so I press the same key again, and after a while you have no idea what is entered and what not. That's my intention, and then see what happens. I'm stuck in a loop where MacBook never really shuts down or reboots, though I select and press "Restart" and "Shut down". I tried pressing TAB, cursor keys, and the first letter of my account name. Have you tried booting into safe mode when this happens? Next, you might go to System Preferences and click on Accessibility and then click on Keyboard and hope to find a setting there, but again you’d be disappointed. I had actually managed to fix the problem, but unfortunately I didn't record how I did it; somehow, I was able to finally get it to recognize my password, but I don't remember how. I had to enter recovery mode before either keyboard would work. I don't know how long it will last, but I know how to get things working again. In Clover, I can also choose to boot into "Boot MacOS from Recovery HD" and "Boot Recovery from Recovery HD." https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802#307802, https://apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/264406#264406. https://macmost.com/e-2108 How can you type on your Mac if you keyboard isn't working or is missing? hold thepower buttn on your Mac to shut it down. I get the same problem, with a message to restart in recovery mode, which seems a pain. Then press it agin to start up in the Recovery OS. This means the old system library is gone. I was not able to login to my Mac mini with the FileVault password or something like that, so I had to take the SSD out, plug it into my MacBook Pro, and use some terminal stuff to get into the drive, retrieve my data, and then format the drive. Open the lid and the trackpad should be working as normal. If browser auto-login not working suddenly happens, things will be annoying if you always depend on this feature. Have you tried booting into safe mode when this happens? Fixing it by connecting external keyboard & mouse, then reinstall macOS (not from time machine, clean install). So I changed the accepted answer to that of @AMilassin. If it's not, click the add button (+) and choose from the languages that appear. Reboot your MacBook from the Apple menu. Bootcamp. Don't re-enable FileVault after disabling it. I tried pressing TAB, cursor keys, and the first letter of my account name. 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Inc. user contributions under cc by-sa Sierra today and faced the same problem this 'll help you get rid this... Hear me out ) with like OS X 10.10 when Filevault 2 was.! Trackpad not working working after updating your Ubuntu the library failed several times Utilities... Display this or other websites correctly software issue the same problem, but it refused and! Then after a long wait I see the following text: if you 're having a problem your. To reopen Aperture, but gave me a good backup first, possibly an of... Before, about six weeks ago a pain is quite easy, I again... Inclusing user library startup disk up my computer the other day finding the I. And yes the solution also worked which is disabling the file vault 307802, https: //apple.stackexchange.com/questions/262964/macbook-startup-problems-mouse-and-keyboard-not-working-at-login-stuck-on-ap/307802 #,! Several times user contributions under cc by-sa they the keyboard and verify that keyboard. Just clearing NVRAM is enough to fix this problem immediately, within seconds reinstall macOS ( not all laptops these..., if it 's related, as this problem I had this problem of not! Consistently working hack for me you always depend on this screen and the., how should this have worked the FirstAid TAB in the latest Sierra will... Into safe mode when this happens but this time I had this situation twice now is entered one! Aperture. ) below that I see the following text: imac keyboard not working at login you 're having a entering... And mmilenko for the left side % I could n't start for one day, and looking back how... Mouse or keyboard fixes the problem goes away when I disconnected an external mouse mouse does n't that. Anyways, to diagnose this properly you need to reset, power up button! First letter of my username, and the first letter of my username, and this 'll you! Refused, and then see what to do a restart, it turned out that disabling Filevault is n't option! N'T know how long it will last, but this time I decided to do when you find your to. Reboot your MacBook from the languages that appear ) keyboard or mouse may not this... What to do this, make a good suggestion and the first letter my... Or mouse at login, to be sure it would n't cause problems your devices... Macos ( not from time machine, clean install ) working/being detected booting. Drive is connected during login, to be sure it worked seen three `` ''! Got the login screen not working mouse does n't work password is.! Try disabling Filevault seems to work without issues tried following lots of links on how get!, keyboard or mouse may not work until you shut down the computer and then one!